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Accreditations & Quality

Passion for quality, service and customer satisfaction are the emblems of Dolphin Movers and we demand high standards of ourselves whether we are carrying out a home moving service within the UK or large scale European business removals and storage. We are forever striving to be one of the best international moving companies in Europe, continually improving and expanding our domestic and international moving, shipping and logistics services.

Dolphin Movers is proud to be a member and achiever of the following:

British Association of Removers member (BAR)
This long-standing association sets professional standards for the removals industry, with members signing up to a Code of Practice which is approved and monitored by the Trading Standards Institute. BAR protects the interest of customers by ensuring a high quality service and financial protection in the event of anything going wrong.

BAR Overseas Bonded Member
We are one of a small number of international moving companies to be accepted into the BAR Overseas Group. Membership of the BAR Overseas group is subject to annual inspection of our standards and processes, ensuring a high level of competence to handle all aspects of international moves. As bonded members we can offer access to the Advance Payment Guarantee which ensures protection of all customer pre-payments.

HMRC Approved Depository
The significance of this facility is mainly relevant for inward business relocation services. Businesses and individual employees will understand that when bringing over their possessions they will need to submit these to customs inspection and vetting. In order to save the issue of inspections at their point of arrival where one item can cause the whole consignment to be delayed, we can offer our depository.


This means that the whole consignment can go to our depository, and any items causing delay at customs can be retained by us, but the remainder forwarded to their new property.

Road Haulage Association International Member

This membership gives us access to important sources of information and industry news which helps us to stay ahead of the game. Timely information, for instance about ongoing travel incidents and events, allows us to plan our customer's moves more efficiently and keep customers informed of any changes or events which may affect their move.

TIR Approved International Carrier
This allows us to travel across national borders more quickly and easily, with minimal delays or inspections by Customs officials. This allows us to have greater certainty about estimated arrival times for a trans-European shipment, and results in faster moving times for our customers.

 

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